This issue of The Outsourcing Journal Special Editions is published on the occasion of the ITO&BPO GERMANY FORUM 2014, which took place on October 1st in Berlin. At the forum attendees were not only discussing current ITO and BPO market conditions for Germany, but also opportunities to tap the potential of Germany for both: new business in IT and Business Processes and as location for national and international service delivery centers.


Following the discussions and presentations during the ITO&BPO GERMANY FORUM this Special Edition is focusing on the future of ITO and BPO services and represents opinions, research results and current cases.


We provide both, buyers and providers of IT and business process outsourcing services with useful information, insights and contacts to support the development of the markets for ITO and BPO services, in particular our home markets Germany, Austria and Switzerland.




The Future of Global Business Operations

The Future of Cloud Services: Why should my business use the Cloud?

Germany’s Mittelstand Welcomes Service Delivery Model

Securing The Start-Up Success

Better Service, Leaner Margins: Adapting To The 21st Century BPO Market

and more


IMPORTANT: By clicking the button, you will be redirected to the website of the German Outsourcing Association. The download is free for members of the German Outsourcing Association. If you are a member you can login to access all editions. If you are not a member yet, you can apply for a free personal membership (users, DACH countries only), a corporate membership or a free personal subscription membership (representatives of provider or consulting companies)