BUSINESS PROCESS - managed & outsourced (Q4/2013)

This issue of The Outsourcing Journal Special Editions is focusing on business process outsourcing and business process management topics with contributions from German, American, Dutch, British, Bulgarian and Portuguese authors.


We present market information, solutions, best practices, industry organizations, consultants and vendors, active in BPO and BPM.


We want to provide both - buyers and providers of business process services with useful information, insights and contacts to support the development of the markets for BPO and BPM services, in particular our home markets Germany, Austria and Switzerland.



Articles, papers, market reports, case studies and contacts from German, American, Dutch, British, Bulgarian and Portuguese authors, including topics like


Business Process Outsourcing in Germany”

“A Big BPM Alternative for Outsourcing Providers”

“Erfolgswirkung von Business Process Outsourcing”

“The Role of Technology in F&A Outsourcing”

“Das Finanzwesen im Zeitalter von industrialisierten Business Services”

“Business Process Outsourcing as an agency relationship“

“Act like your outsourcer” and more.and more topics in this issue.


IMPORTANT: By clicking the button, you will be redirected to the website of the German Outsourcing Association. The download is free for members of the German Outsourcing Association. If you are a member you can login to access all editions. If you are not a member yet, you can apply for a free personal membership (users, DACH countries only), a corporate membership or a free personal subscription membership (representatives of provider or consulting companies)


This Edition is supported by Germany Trade & Invest - Economic Development Agency of the Federal Republic of Germany


Germany Trade & Invest, Friedrichstraße 60, 10117 Berlin

Phone: +49 30 200 099-0